Shipping Policy
How It Works
All custom orders take 7-10 business days to process and distribute. Once orders are processed and shipped out; you will receive them within 2-3 business days in most areas. Orders that are not custom can be done within 5-7 business days and shipped. You will receive a confirmation with your order that will give you an estimated date of when you will receive your order. Once your order is complete and ready for shipping - you will receive tracking information. Local Pick up and Delivery also available on qualifying orders.
Returns & Refunds
If you are not 100% satisfied with how your item(s) turned out upon receipt of them you may contact us within 48 hours to discuss return, exchange and refund options. This includes but is not limited to: dissatisfaction with size, color, design, etc... If you experience any issues with the design after following all of the basic care instructions on the care card within the first 90 days of receipt of your items; please contact us to discuss return, exchange, and refund options. You may contact us by clicking the Contact Us button below and submitting the form.
Custom Orders
At JLynn's Palace Boutique and More we specialize in Customized orders. We take our time, work diligently to get you exactly what you want. We strive to meet your every expectation. Once an idea is submitted to us for design you will receive 3 free edits for the original customization surcharge. Any edit after that is an additional $5.00. These designs and edits take a lot of our time and energy. We want them to be perfect, so during the designing process we focus all of our energy into that particular design trying to get it exactly how you want it. You will receive an electronic notification before your third and final edit. At that point you will be charged for any additional edits you request. It is best to have a very good idea of what you want your design to look like and the color scheme. Please keep in mind that you will need to adjust coloring of your design sometimes based on the color of your shirt.
Care Card
Each order will receive a care card with specific care instructions describing in detail how you should care for your items when washing, drying, ironing etc When you receive this it is important to follow the instructions closely as to not ruin the design. You can find these instructions and other important information by clicking below.
Privacy Policy
Trust Us with Your Information
Here at JLynn's Palace Boutique and More, we will not share, distribute, sell or any other form of giving your information used to complete your sale or to get you your products. Your information is solely used for the purchase of these products and will not be used outside of that purpose. Your credit card or banking information is not shared with us personally and we will not have access to this information.
Our customer's privacy is of the highest importance to us, and we assure you that we take it very seriously to ensure you that you can shop with confidence, time and time again!